KOT printing in Nepal: connect the counter and kitchen

KOT printing helps a restaurant pass an order from the counter or dining room to the kitchen. For a Nepal restaurant serving food and drinks from different stations, the ticket needs to make responsibility clear: which items belong to the kitchen, which belong to the bar, and which table or takeaway order should receive them. A kitchen display can track the same work without making a second independent order queue.

Start with a mixed food-and-drink order

Use a practice order with several quantities, a long item name and an instruction that staff would reasonably receive. For example, a table might order vegetable momo and drinks. The kitchen should be able to identify its items while the bar sees the drinks. In GiveMyMenu, menu items have preparation stations and the KOT view can filter by station. Confirm the routing with the actual team instead of checking only the counter screen.

Keep the ticket readable on your printer

• Make the table or room reference easy to find.
• Check item quantities and long names on the chosen paper width.
• Confirm the order reference and time are visible.
• Check whether browser headers, footers or margins need adjustment.
• Print from the device and operating system that will be used during service.

GiveMyMenu provides browser KOT print views on eligible plans. This does not guarantee compatibility with every thermal printer, and it is not an unattended printing service. Test the printer’s installed driver, selected paper and print dialog before planning a busy lunch or dinner around it. Keep spare paper where the person responsible for the printer can find it.

Do not resend an order just to get another ticket

If a ticket is missing, locate the original order and reprint that ticket. Entering a new POS order can create another kitchen task and another charge on the bill. Agree how the kitchen identifies replacement paper copies. A recorded print request is not proof that the printer delivered paper, so someone must still notice an empty roll, a disconnected printer or an unreadable printout.

Use the kitchen display for preparation progress

Staff can move work from received to preparing, ready and served on the kitchen display. Printing alone does not perform those steps. A cashier should be able to find the order status without asking the kitchen to decode a pile of old tickets. When food and bar stations finish at different times, check how the station view and overall order progress appear to the floor team.

Have a connection fallback

The current application requires a working connection. Keep a practical manual process for a network or device interruption, then reconcile the original records carefully when service resumes. Do not assume that an order written on paper will automatically sync into the application later. Run one rehearsal with both the counter team and kitchen before expanding the setup.